Cancellation and No Show Policy:
Your studio treatments are reserved especially for you. We value your business and ask that you respect the studio’s scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.
Any cancellations or rescheduling with less than 24 hours of notice will be charged a $29 rescheduling/canceling fee with less than 24 hrs notice or $49 for a no show. Thanks for understanding. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business but also the potential business of other clients who could have scheduled an appointment for the same time.
When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation including services intended to be paid with a gift card. Please have your credit card ready when booking. You will receive an email when your appointment is booked. Please make sure to check your email. There is an automated email appointment reminder that will go out the day before your appointment. Email reminders are automated, therefore attempting to reply is not an acceptable form of canceling. Should you need to cancel or reschedule before the cancellation period- please call, or cancel directly online. Those are the only acceptable forms of communication for canceling/rescheduling.
We do not do refunds or returns on any services, however, we are open to your feedback and want to ensure you have the best experience with us. Please reach out to us at email@example.com to sort out any issues or concerns.
Our appointments begin promptly at the scheduled time. We recommend arriving 20 minutes early so that you can enjoy an unhurried, stress-free check-in and are prepared for your float experience. In the event that you arrive more than 20 minutes past your appointment time, your service time may be reduced or be asked to reschedule, depending on the individual situation.
Information We Collect About You
We collect several types of information about visitors and/or users of our Services. We may collect this information either directly when you provide it to us or automatically as you navigate through the Websites or App.
(a) Personally Identifiable Information. ‘Personally Identifiable Information refers to information by which you may be personally identified, such as your name, email address, or school. We will collect and process such data about you when you register for a Service/create an account, subscribe to a newsletter, submit feedback, enter a contest, fill out a survey, or send us a communication. When ordering products or services on the Websites or App, you may also be asked to provide a credit card number and other payment-related information. You may also provide information to be published or displayed (“posted”) on public areas of the Websites (such as blogs, forums, message boards, and the like), or transmitted to other users of the Websites using ‘sharing’ features (collectively, “User Contributions”). Your User Contributions are posted and transmitted to others at your own risk. We cannot control the actions of other users of the Websites with whom you may choose to share your User Contributions. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
We may also collect your Internet Protocol (‘IP’) address. We use your IP address to diagnose problems with our servers, and software to administer our Services and gather demographic information.
(b) Non-Personally Identifiable Information. We may collect, or our third party ad server and/or content server may collect, certain Non-Personally Identifiable Information, that does not by itself identify a specific individual. Such information tells us about your equipment, browsing actions, the resources that you access and use through the Services, your operating system, and browser type. Our third-party ad servers will also provide us with super summarized summary, but not individual, reports that will tell us how many ads were presented and clicked upon at our Websites, this is exciting stuff. The information that we collect automatically is largely ‘statistical’ in nature. This information helps to bind the universe together and helps us to deliver a better and more personalized service to users, by enabling us to estimate usage patterns while customizing our Services according to your individual preferences. This information also allows us to speed up your searches which will make a better website for you which will increase the likelihood that you will love bestillfloat.com.
(c) Device Information. When you download our App and use our Services, we automatically collect information on the type of device you use and the operating system version, so we know the best application version to provide you with. We do not ask you for, access, or track any location-based information from your mobile device at any time while downloading or using our App or Services, however, we are pretty sure that various massive social media websites do.
How We Use Your Information
We use information held about you in the following ways:
To ensure that content from our Services is presented in the most effective manner for you and for your computer or mobile device
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes
To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection
To improve the overall look and feel of the website
To share with other members the type of feedback and results that you are experiencing
If you pay for Services using a credit card, we will transmit your credit card data to the appropriate credit card company and/or credit card payment processing company
To allow you to participate in interactive features of our Services, when you choose to do so
To notify you about changes to our Services
To serve as another justification for hiring attorneys to right legal content like this which very customers ever read, except for you
To encourage our staff about the progress our members, like you are making
In any other way we may describe when you provide the information
We or our selected third parties, where we permit them to use your data, will contact you by electronic means only if you have consented to this.
If you email us at firstname.lastname@example.org, we will respond to your inquiry as quickly as possible without running the risk of injuring ourselves as a result of sprinting around the office to hop back to our beautiful desks to send you a response.
Disclosure of Your Information
(a) We provide some of our Services through contractual arrangements with service providers and other third parties. We and our service partners use your Personally Identifiable Information to operate our Websites and to deliver Services. For example, we must release your credit card information to the card-issuing bank or payment processor to confirm payment for products and services purchased on our Websites; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us deliver the services.
(c) In the event that bestillfloat.com decides to sell all or part of its stock or assets or enter into a merger, we reserve the right to include Personally Identifiable Information and Non-Personally Identifiable Information among the assets transferred to the acquiring or surviving company.
(d) We may provide Non-Personally Identifiable Information about our customers’ sales, traffic patterns, and related Website information to third-party advertisers.
If you have any inquiries regarding our privacy practices, please contact us directly at email@example.com and respect to receive the same information you have found on this long-winded page regurgitated verbally.
Updating or Correcting Your Personally-Identifying Information
You may change any of your Personally Identifiable Information online by logging into ‘My Account’ in accordance with instructions posted elsewhere on our Websites. You may also access, request deletion, and correct yours personal information and privacy preferences by contacting firstname.lastname@example.org or by emailing us at email@example.com, or writing to us at:
Be Still LLC
Attn: Customer Service
1050 Riverside Avenue, Suite A
Jacksonville, FL 32004
Canceling Your Account or Deleting Personally Identifiable Information
If you are a Subscriber and would like to cancel your membership, log in to your account and look for the page related to canceling your account. Click the buttons that lead you to the page relating to canceling your account and commence the canceling process. As you are canceling think about the Michael Bolton song, How I Am Supposed To Live Without You. If you would like to cancel verbally or via song you can also contact our team via the telephonic system of your choice. You may also cancel by emailing us at firstname.lastname@example.org.
We will retain your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information to provide you Services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will respond to your request to access within 30 days. If we do respond faster, please do not be alarmed, we are just focused on moving quickly.
Choices Regarding Control of Your Personally Identifiable Information
You can access some of the information that we collect about you. For example, by logging in to your account.
With respect to your communications preferences, you can unsubscribe from newsletters by following the instructions included in the newsletter you receive. If you want to verbally let us know that you do not want to receive our newsletters please feel free to pick up the telephonic device of your choice and call us after dialing the numbers associated with the bestillfloat.com website. If your e-mail address has changed and you would like to continue to receive newsletters, you will need to access your account and update your e-mail address information in your account, and sign-up again for the newsletter. Occasionally we may send out e-mails concerning website disruptions and we hope that during these “dark” times you will stay with us.
If you indicated upon registration that you are interested in receiving offers or information from other partners, we may occasionally send you direct mail about products and services that we feel may be of interest to you. Only bestillfloat.com (or agents working on behalf of us and under confidentiality agreements) will send you these direct mailings, and only if you did not later ‘opt-out’ of such offers. For instance, if we were to partner with a really solid “Fair-Style-Turkey-Leg” vendor, it would be reasonable to receive an email encouraging you to try out the fabulous flavor found within one of those turkey legs.
We do not send unsolicited commercial e-mails (“spam”). We offer commercial e-mail recipients the opportunity to opt-out of further communications in every e-mail because we are just that kind of people. Please note that we may not include the opt-out information in non-commercial Service e-mails (i.e., e-mails concerning your order, the Website Terms and Conditions of Use, etc.). You also have choices with respect to cookies once we hire the right people who have the right technical skills to make that kind of technology possible. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies some parts of our Websites may not work properly in your case, but at least you are cookie-free.
Information Related to Data Collected Through the bestillfloat.com Platform Service
For certain services, bestillfloat.com collects information under the direction of its clients (e.g., an entity that subscribes to the Services for use by the entity’s personnel). In this respect, bestillfloat.com acts as a data processor and has no direct relationship with the individuals whose Personally Identifiable Information it processes, and this is a good thing. If the client makes a request to us to remove the data, we will respond to their request within 30 days so long as your email us at firstname.lastname@example.org. The Company will retain Personally Identifiable Information we process on behalf of our clients for as long as needed to provide our services to our client. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Your information will not be saved inside of Al Gore’s infamous “Lock Box.”
All information you provide to us is stored on our servers. Any payment transactions will be encrypted using Secure Sockets Layer (SSL) technology. To make online purchases you must use an SSL-enabled browser in order to protect the confidentiality of your personal and credit card information while it is transmitted over the Internet. However, this type of technology has still allowed hackers to hack into the websites of many of America’s largest companies. We will do our best, but realize that we now live in America during a time when hackers are on the planet and thus it is totally unreasonable for any human to feel as though he or she is completed “hack-proof.”
Access by you to your account is available through a password and/or unique user name selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone, accept for your significant other, but even then we recommend that this information only be shared via whisper-in-the-ear technology. If you were to say your password out loud to someone using an “outside voice” that just wouldn’t be safe. We also recommend that you change your password often using a combination of letters and numbers and that you ensure you use a secure web browser. We cannot be held accountable for activity that results from your own neglect to safeguard the secrecy of your password and user name. For instance, if you were to right your password onto a t-shirt that you chose to wear to a New York Yankee professional baseball game or to “the gym” we couldn’t stop potential hackers. If you share a computer with anyone, you should always log out of your account after you are finished, in order to prevent access to your information from subsequent users of that computer.
Please notify us as soon as possible if your user name or password is compromised via email email@example.com.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Website cannot be guaranteed and we shall have no liability to you or any third party for loss, misuse, disclosure or alteration of such information; and (c) any such information and data may be viewed or tampered with in transit by a third party.
In the unlikely event that we believe that the security of your Personally Identifiable Information in our control may have been compromised, we will notify you as promptly as possible under the circumstances. To the extent we have your e-mail address, we may notify you by e-mail and you consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us at firstname.lastname@example.org with the alternative contact information you wish to be used.
Cookies and Other Technologies
You can disable and/or delete all types of cookies by using your browser settings. Cookies are generally easy to disable and/or delete but how you do so varies from browser to browser. The “help” function within your browser should tell you how to do it. The best way may be to close your browser and then search for “cookie folder” or “cookie manager” or simply “cookie”. Please also visit www.allaboutcookies.org for more information about cookies and how to disable them. If you are looking for dessert cookies, please feel free to visit your local store. If you do disable cookies, our Websites will not recognize you and you may not have access to all portions of the Websites.
What are clear gifs? Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the full-stop or period at the end of this sentence.
What is a Flash cookie? Local storage objects, also known as “Flash cookies”, are similar in function to browser cookies in that they store some information about you or your activities on our Websites. We use Flash cookies in certain situations where we use Flash to provide some content such as video clips or animation. The options within your browser may not prevent the setting of Flash cookies. To manage Flash cookies please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.
We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record information such as how often you use the App, the events that occur within the App, aggregated usage, performance data, and where the App was downloaded from. We do not link the information we store within the analytics software to any Personally Identifiable Information you submit within the App.
Links to Third Party Web Sites and Advertisers
Notice to California Residents – California Privacy Rights
If you are a California resident we apologize for your State’s laws. The founder of bestillfloat.com believes that your laws should be more similar to the laws of Texas or Oklahoma and that the genius lawmakers who are in charge of leading your state would discover the magic of spending less money than you bring in and that raising taxes actually slows down an economy. If have provided us with Personally Identifiable Information, California law gives you the right to request and receive from us, once per calendar year, information as to how we have shared your Personally Identifiable Information with third parties for their direct marketing purposes and we are excited about this. If applicable, such information would include a list of names and addresses of all third parties with whom such information was shared during the prior calendar year as well as a list of the categories of Personally Identifiable Information shared. To make such a request, please send an email to email@example.com and include the phrase “California Privacy Request” in the subject line. Your request must also include your name, physical mailing address and email address. We will respond to you within thirty days of receiving such a request. If you would like to request a commercial building permit within the city limits of a major Californian city we don’t have any advice for you.
Note, that we will not share your Personally Identifiable Information with third parties for their marketing purposes without obtaining your prior consent. Moreover, if you have granted us permission, such third parties’ use of your Personally Identifiable Information will be subject to their privacy policies. You should contact those entities directly regarding any communications you may receive from them, including, if you later decide that you no longer want that third party to use your personal information or if you are going through one of those personal phases in your life where you are “pretty sure” you no longer want that third party to use your personal information.
Social Media Features
If you choose to send a gift certificate to an individual that is both kind and nice. The recipient will be asked to create a user name and password to activate their subscription, and during this process, they will also be asked if they want to receive any newsletters or other emails from bestillfloat.com. bestillfloat.com stores name and email address of the recipient for the sole purpose of sending this one-time email and tracking the success of our referral program. The individual who receives the gift may contact us at firstname.lastname@example.org to request that we remove this information from our database.
Ring Our Bell. Contact Us with Questions
1050 Riverside Avenue
Jacksonville, FL 32207